Yeish Delgado Berrios

Assisted customers with product selection to ensure customer satisfaction  Demonstrated customer service skills, resolving customer complaints and inquiries  Provided accurate information about products, prices and availability both in person and over the phone.  Operated cash register and POS to handle purchases, refunds and exchanges.  Developed an in-depth understanding of the products and was able to communicate efficiently the features and benefits to the customers.  Utilize active listening techniques to identify customer needs and provide appropriate solutions.  Performed opening and closing procedures, restocking and cleaning.

Operated cash register and POS to handle purchases, refunds and exchanges.  Performed opening and closing procedures, restocking and cleaning.  Assisted customers with product selection to ensure customer satisfaction  Demonstrated customer service skills, resolving customer complaints and inquiries  Utilize problem solving skills to effectively handle difficult situations.